The craftsmanship of each product is made with pride and commitment. If you are not satisfied with your purchase, we will do our best to make it right. A refund can be offered within 30 days of purchase or exchange for a more suitable substitute after careful consideration of the reason for return and that the reason is legitimate. Any product for refund consideration must be in the same condition as when it was purchased. All product is guaranteed for quality and stable construction. If any failure is determined, following careful inspection, a refund or product replacement is our guarantee. All products are inspected to meet industry standards for durability and craftsmanship before shipping.